After-Sales Support
Draft content — this page didn't exist on the previous site and needs the Camera Fine Vision team's review before it's treated as final (dates, charges, and legal specifics included below are placeholders).
Getting help with a product you've purchased
If something isn't working as expected with a product bought from Camera Fine Vision, reach out to our team with your order reference number and a description of the issue. We'll guide you through troubleshooting, a manufacturer warranty claim, or a repair, whichever applies.
How to reach us
Visit any of our showrooms in Kandy, Colombo, or Kurunegala, or get in touch through the Contact Us page. Have your order reference number ready if you have one.
Warranty claims
See Warranty Information for coverage details and what you'll need to bring in for a claim.